National & Overseas Consultancy

PROCESS ASSOCIATE (uS VOICE PROCESS)

Job Title: Process Associate (US Voice Process)

Location: OMR, Chennai

Shift: US Shift (7:00 PM – 4:00 AM IST)

Experience: 2+ Years

Salary: Up to ₹30,000/month

Working Days: Monday to Friday (Weekends Off)

Job Description:

We’re looking for a Process Associate to join our US Voice Process team. As a Process Associate, you’ll be responsible for making outbound cold calls, building relationships with prospective US clients, and contributing to client acquisition.

Key Responsibilities:

  1. Make outbound cold calls to prospective US clients
  2. Build relationships and identify new business opportunities
  3. Maintain CRM records and meet daily/weekly performance targets
  4. Collaborate with team members to refine strategies and improve outcomes

Requirements:

  1. 2+ years of experience in a US voice process role
  2. Excellent communication and rapport-building skills
  3. Goal-oriented and self-motivated individual
  4. Comfortable working in night shifts

CONTACT: 8925527717 | hr@nocjob.com